Help Center

To view the status of your order, click here.

Please allow 1–2 extra days for order processing during special promotional periods and holidays.

Once your order has shipped, please allow 24 to 48 hours for your tracking information to be updated by the carrier.

Cancellations are only possible if your order has not yet entered fulfillment.

If your order has not yet entered fulfillment, you can cancel your order directly on your account.

If your order has already shipped, we are unable to cancel at this stage. You are welcome to return the item once received.

Checked out as a guest? Contact us at support@plntbody.com with your order number and we'll cancel it for you if it hasn't entered fulfillment.

Orders can be returned and exchanged online within 30 days of delivery. To start a return, click here.

To review our Return Policy, click here.

To view the status of your return, please reference your return tracking number. You can find that on your return submitted confirmation email.

Once your return has been delivered, please allow 2–4 days for your return to be processed. Combining returns can extend the return processing times.

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• plntbody Gift Cards

Yes, Gift Cards can be purchased and are final sale. Gift Cards cannot be returned for refund or exchanged unless required by law. You cannot apply gift card balances to prior orders. If your Gift Card is lost or stolen and you can provide evidence of original proof of purchase, Plntbody reserves the right to use discretion to replace the remaining balance on the gift card at the time it was lost, stolen or damaged.